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Terms and conditions of use

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.dogstags.ca website (the "Service") operated by CUSTOM WIZARD LTD, ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Availability, Errors and Inaccuracies

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.

Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Payments

In order to purchase the Products and pay the corresponding Purchase Prices, you must provide account information for at least one of the following valid Payment Methods:

-Credit card;

-Debit card;

-Charge card; 

Wherein you hereby authorize CUSTOM WIZARD LTD to run authorizations on all credit/debit/charge cards provided, to store credit/debit/charge card, banking, or other financial details as your method of payment for Services, and to charge Client’s credit/debit/charge card.

Returns/Refunds

If you wish to cancel or amend a Purchase Order, then you must contact CUSTOM WIZARD LTD as soon as possible. If the item(s) of Products have not been dispatched from CUSTOM WIZARD’s premises yet, no cancellation or change fees shall apply. 

If item(s) of Products belonging to a Purchase Order which you seek to cancel or change have already been dispatched, cancellation/change fees in accordance with the Purchase Order shall apply. 

All returns/exchanges of Products under any Purchase Order, must be received within 14 days of the date on the Purchase Order, and shall be processed and charged-back to your Payment Method mentioned in the Purchase Order.  CUSTOM WIZARD LTD is not obligated to process any returns/exchanges of Products, that have not been timely received.

Any refunds requested shall be made through email at contact@dogstags.ca, and shall first be considered by CUSTOM WIZARD LTD against submission of documentary evidence supporting the grounds for refund.

Once a request for refund has been duly considered and approved by CUSTOM WIZARD LTD, CUSTOM WIZARD LTD shall email such approval and start the refund process. CUSTOM WIZARD LTD cannot commit to completing the refund process within a fixed timeline, since it is dependent on the policies and procedures of the issuing company of the relevant Payment Method provided, and CUSTOM WIZARD LTD shall not be liable for any resulting delays or damages in issuance of a refund that were not caused by the gross negligence or willful misconduct of CUSTOM WIZARD LTD.

Delivery

You shall make all arrangements necessary to take delivery of the Products whenever tendered for delivery. In the event that you are unable to take delivery of the Products at the nominated delivery address and for any reason CUSTOM WIZARD LTD is required to redeliver the Products then CUSTOM WIZARD LTD shall be entitled to charge a reasonable fee for the redelivery. 

Any delivery time or date given by CUSTOM WIZARD LTD is an estimate only. You must still accept delivery of the Products, even if late, and CUSTOM WIZARD LTD shall not be liable for any loss or damage incurred by the User as a result of the delivery being late.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of CUSTOM WIZARD LTD and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of CUSTOM WIZARD LTD.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by CUSTOM WIZARD LTD

CUSTOM WIZARD LTD has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that CUSTOM WIZARD LTD shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms, please contact us at contact@dogstags.ca or by mail at:

CUSTOM WIZARD LTD
THE BLACK CHURCH
ST. MARY’S PLACE
DUBLIN 7
D07 P4AX
IRELAND